8:29 AM, PDT -- Analyze this concept: Broadband technical support at the Treasure Island Hotel and Casino. Anyway, late last night I spent a few minutes on the phone with an affable fellow who sounded as though he'd smoked unfiltered cigarettes since the age of five. He was technical support. Once rebooting didn't work, he said he'd send a technician up to my room "sometime on Monday."
In marketingspeak -- forgive me, I'm at a trade show -- broadband access is not a core competency here.
No worries. I'm at the USTA press room filing via a WiFi link. I'll pop in on the conference proceedings sometime on Monday.
Reports that AT&T wants to shed DirecTV are not new, but now is an excellent time for AT&T to simplify and clean up its stable of video distribution services.
Seven companies, with six offerings – AT&T and Colt Technology Services; Cisco, Ericsson, Infinera, Microchip and RtBrick – made the cut in a highly competitive category.
Six companies – Altiostar Networks, Arrcus, Cohere Technologies, DriveNets, World Wide Technology and ZenFi Networks – made the cut in the Company of the Year (Private) category.
Telcos can provide the networks and services that businesses need to re-invent themselves and adapt to life in a pandemic. But can they be socially responsible too?