Value from trust: Explainable AI and how to accelerate the automation journey for service providers

CSPs and their partners are focused on implementing AI in different forms and use cases, and although it is already showing promise in almost every industry, the value from these will come from its deployment at scale. The massive adoption of AI technologies in telecommunications relies on these technologies providing the highest levels of Flexibility, Agility and Trust - characteristics that are central to Explainable AI. Explainable AI (XAI) refers to methods and techniques that produce models which show why and how an AI algorithm has made a certain decision. We are delighted to invite Alaa Ibrahim, CTO, Umniah,  to discuss the market challenges associated with AI adoption and how this technology will revolutionize network operations and optimization within CSPs in the coming years.

Jennifer Clark, Principal Analyst – Cloud Infrastructure & Edge Computing

May 14, 2024

1 Hr View

Date: May 14, 2024

Duration: 1 Hr

Ibrahim EldeftarHead of Solution Line Cognitive Software & Services, Ericsson
A global business leader who enjoys setting strategies and executing them. With visionary, sharp, multi-disciplinary and cross-cultural leadership skills, I have achieved business excellence in projects and areas I lead across countries and in challenging conditions. Challenges give me energy and don’t divert me from understanding the big picture!

Ibrahim is currently the Head of Service Line Cognitive Software & Services in Ericsson. He’s been working for Ericsson for more than 16 years now, in multiple capacities and in different leadership positions across the globe, one of his last roles being Head of Artificial Intelligence and Analytics in Market Head of Middle East and Africa. He’s considered one of the thought leaders for AI & Analytics in the telecom industries.

Alaa Ibrahim, Chief Technical OfficerUmniah
Alaa has a rich experience in the telecom industry spanning more than 27 years. Prior to joining Umniah as CTO in 2022, Alaa’s roles included  CTIO of Djezzy in Algeria, Group Network Director at Veon Group overlooking 18 mobile and fixed operations, in addition to holding various leadership positions within Orascom Telecom, Alcatel and Telecom Egypt.

Alaa holds a BSc in Engineering from Cairo University and an MBA from Maastricht School of Management.

Jen P. ClarkPrincipal Analyst - Cloud Infrastructure and Edge Computing, Heavy Reading, Heavy Reading

About the Author(s)

Jennifer Clark

Principal Analyst – Cloud Infrastructure & Edge Computing

Jennifer Pigg Clark is Principal Analyst with Heavy Reading covering Cloud Infrastructure and Edge Computing. Clark provides actionable insight into service provider evolution, examining the challenges and opportunities facing network operators as they move towards 5G and IoT with an increasingly virtualized and cloud native infrastructure. Clark examines the solutions and technology reshaping the telco data center, technologies such as Edge Computing, Open Source, OpenStack, container networking, Network Orchestration, Software Defined Networks (SDN), Network Functions Virtualization (NFV), and SD-WAN. Clark started her industry research career with the Yankee Group, which was acquired by 451 Research in 2013. She held the role of Sr. Vice President at Yankee Group. Prior to joining Yankee Group, Clark was Manager of Network Planning and Strategy for Wang Laboratories'corporate data network. She began her career at Wang with responsibility for the domestic and international roll-out of Wang's packet network, connecting more than 250 locations in 14 countries. Before joining Wang, she was a member of the IT research and development division of Commercial Union Insurance Companies. Clark is a highly regarded speaker at industry seminars and conferences and is frequently cited by the commercial and trade press. She has been a guest lecturer at the MIT Sloan School of Management and is a member of the IEEE. She holds a B.A. degree from Mount Holyoke College.

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