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Netflix Neutrality

Michael Harris
The Philter
Michael Harris

8:00 AM -- Netflix, the most popular high-latency video-on-demand service (that's geek-speak for postal delivered DVDs) continues to ignite the ire of some customers with its "fairness algorithm." Essentially, Netflix "throttles" DVD delivery processing to curb the appetite of voracious movie watchers. Thus, according to the MSNBC Website, "the more you use, the slower the service."

It's a rational business policy, one that benefits the majority of Netflix customers with moderate movie consumption. However, users that take the company's offer of "unlimited" DVD monthly rentals seriously have conniptions. It reminds me of an old episode of Hill Street Blues where a raging rotund fellow pulled up a rolling stool to an all-you-can eat salad bar, coasting around and pigging out. His defense: But it says all you can eat!

With broadband providers now under the net neutrality microscope for prioritizing and throttling traffic on their private networks -- usually in the name of improving the customer experience -- perhaps regulators should consider a Netflix Neutrality provision, too. Is it not inconceivable that the next move by the dominant DVD service may be to begin throttling based on content? For example, in the name of good taste, Netflix could implement a policy to throttle Kangaroo Jack so Lord of the Rings is delivered sooner.

Or, even implement an algorithm that prevents a customer from ever seeing a DVD featuring Vanilla Ice? Unfettered access to the largest public library of video content is at risk. Something must be done, and quickly! Or, U.S. regulators could decided to leave well enough alone with Netflix and broadband access until evidence of an actual -- not hypothetical -- problem surfaces.

— Michael Harris, Chief Analyst, Cable Digital News

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12/5/2012 | 3:47:19 AM
re: Netflix Neutrality
<<is based="" be="" begin="" by="" content?="" dominant="" dvd="" inconceivable="" it="" may="" move="" next="" not="" on="" service="" that="" the="" throttling="" to="">>

I think some users would pay extra to have Netflix throttle the movies ordered by their significant others. I'd pay for higher QOS if Netflix could do that.</is>
Michael Harris
Michael Harris
12/5/2012 | 3:47:18 AM
re: Netflix Neutrality
In this case does QoS stand for quality of spouse? ;)
12/5/2012 | 3:47:18 AM
re: Netflix Neutrality
QOS stands for quality of spouse's film choices, which in this case are rather dark and depressing.

But you raise an interesting point. It would be great if you could buy add-on modules for your spouse. Like a taking-out-the-garbage upgrade pack.
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