Light Reading Webinars

As communications service providers aim to reduce service costs without sacrificing service quality, incorporating automation into processes grows increasingly important. Join DirecTV and Slack for this webinar to hear how DirecTV is using Slack and Service Cloud to improve both the customer and employee experience with process automation, visibility across teams, and rapid dissemination of information from corporate to field techs.

byJennifer Clark, Principal Analyst – Cloud Infrastructure & Edge Computing