It's always the elephant in the room when the topic of artificial intelligence (AI) is raised, whether in small or large groups of people -- the impact on jobs.
That's pretty much the case for any industry vertical, including telecoms -- here's a selection of Light Reading coverage of the topic from the past year or so:
- Colt's AI Trials Provide Good News for Humans
- Telenor's Svendsen Has Gut Feeling About AI
- Magyar Telekom's AI Trial Success Baffles Engineers
- Google Has Intent to Cut Humans Out of Network
- The Zero-Person Network Operations Center Is Here (in Finland)
- Robot Wars: Telecom's Looming AI Tussle
So how should we be thinking about this topic in a non-sensationalist way? Mark Beccue, principal analyst and member of the Artificial Intelligence and User Interface Technologies team at market research firm Tractica (a sister research outfit to Light Reading), has answered this question in a very insightful article that highlights the need to focus on non-linear, abstract thinking: Crucially, he notes that such thinking is not limited to a niche set of jobs.
Check out his article, Outsmarting AI for Jobs.
Beccue will also feature in the line-up at the forthcoming Telco AI Summit Europe in London if you wanted to join me in asking him more about this vital topic.
— Ray Le Maistre, Editor-in-Chief, Light Reading