Sponsored By

Should SD-WAN Providers Let Enterprises Drive?Should SD-WAN Providers Let Enterprises Drive?

Many enterprise customers want to operate their own SD-WAN, but they risk driving into a ditch.

Mitch Wagner

November 22, 2019

5 Min Read
Should SD-WAN Providers Let Enterprises Drive?

Like teenagers and cars, many enterprises are eager to drive their SD-WANs, and have varying degrees of readiness to accept the responsibility should they run into a networking ditch.

Many enterprises go with a do-it-yourself approach, installing and operating their own SD-WAN equipment and software. Others look to a fully managed solution, asking their service providers to do all the work. Co-managed services are in between, with shared operational responsibilities between the service provider and enterprise customer, Chris Liou, Silver Peak VP Service Provider Product Management, said on a panel at the MEF19 conference in Los Angeles this week.

"It's a great opportunity for service providers to differentiate," Liou said.

Orange Business Services provides "read-only" control to some SD-WAN users, while others have the "right to write," said panelist Franck Morales, VP of connectivity services at Orange Business Services. For "read-only" customers, Orange Business Services provides information for capacity planning and managing user licenses, including flows, latency and other technology details, in a user portal.

Among those customers that want to manage their own SD-WAN service -- "right to write" customers -- some want to give the service provider final control, to insure against problems. Others want complete autonomy, and many of those have rules-based access controls.

Figure 1: Silver Peak's Chris Liou (left), Orange Business Services' Franck Morales, Spectrum Enterprise's Steve LaClair, and Teleography's Rob Schult. Silver Peak's Chris Liou (left), Orange Business Services' Franck Morales, Spectrum Enterprise's Steve LaClair, and Teleography's Rob Schult.

Read more about:


About the Author(s)

Mitch Wagner

Executive Editor, Light Reading

San Diego-based Mitch Wagner is many things. As well as being "our guy" on the West Coast (of the US, not Scotland, or anywhere else with indifferent meteorological conditions), he's a husband (to his wife), dissatisfied Democrat, American (so he could be President some day), nonobservant Jew, and science fiction fan. Not necessarily in that order.

He's also one half of a special duo, along with Minnie, who is the co-habitor of the West Coast Bureau and Light Reading's primary chewer of sticks, though she is not the only one on the team who regularly munches on bark.

Wagner, whose previous positions include Editor-in-Chief at Internet Evolution and Executive Editor at InformationWeek, will be responsible for tracking and reporting on developments in Silicon Valley and other US West Coast hotspots of communications technology innovation.

Beats: Software-defined networking (SDN), network functions virtualization (NFV), IP networking, and colored foods (such as 'green rice').

Subscribe and receive the latest news from the industry.
Join 62,000+ members. Yes it's completely free.

You May Also Like