COLT Picks Telent

COLT selects telent to provide communications infrastructure support to business customers

May 22, 2007

1 Min Read

LONDON -- telent plc (LSE: TLNT), a leading provider of technologyservices, today announced it has been awarded a three year contract by COLT to providefield engineers to support its customers' communication infrastructures.

The contract with COLT, a leading supplier of data, voice and managedservices to businesses and governments, will see telent employ engineers from COLT's existing staff alongside its own field engineers. The combined workforcewill plan, install, support and maintain customer communication systems across a multitude of networking platforms including IP, Ethernet and SDH.

The support from telent will enable COLT to provide enhanced speed of installation, the application of industry best practice and out-of-hoursservice delivery. With one of the UK's largest field forces available to the COLTfield engineering team, the company can now offer total reach across the UK on a24/7 basis. telent's Network Support Centre will play an integral role byhandling calls and despatching engineers to any fault, anywhere in the country.

"COLT has a reputation for providing its customers with a secure andreliable network and required a service provider that could offer the same quality ofservice; telent's quality processes and ability to scale its servicesconvinced us that they were the partner of choice," explains Adrian Thirkill, Directorof Operations at COLT. "The skills base formed by combining COLT's employeeswith telent's field force has created a unique platform for delivering a highlevel of service with the added advantage of extra scalability, which will supportCOLT's ongoing business plans."

telent plc (London: TLNT)

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