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Kings Harbor Multicare Center meets changing healthcare technology demands with Lightpath
February 5, 2013
JERICHO, N.Y. -- Lightpath®, a market leader in Ethernet-based communication solutions for New York metropolitan area businesses, is supporting next-generation healthcare needs for Kings Harbor Multicare Center. The Bronx, New York-based nursing care facility worked with Lightpath to design a redundant, 100 percent fiber network that would enable it to continue using existing analog equipment, but also support necessary access to digital patient records hosted remotely.Kings Harbor Multicare Center’s primary, 720-bed facility in the Bronx is supported by more than 1,000 staff. As the organization migrated from internal servers to cloud-based electronic medical records (EMR) systems, reliable telecommunications services became of paramount importance. Kings Harbor collaborated with Lightpath to design a new network to replace its legacy copper-based voice and data connections. The Lightpath network provides complete redundancy for reliability, and is compatible with Kings Harbor’s backup generators, and analog-based phone and alarm systems.“When it was time to choose a new telecommunications provider, Lightpath’s premium customer service was as much a deciding factor as the quality of its network,” said Kenneth Scharf, Chief Information Officer, Kings Harbor Multicare Center. “For any issue we may have, I know exactly who I can call within the company to help get me to a resolution. You can’t put a price tag on that given how important communications is to a healthcare organization like ours. Further, the performance of the Lightpath network is solid and has held up under some very severe conditions.”Cablevision Systems Corp.
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