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September 12, 2019
AT&T has developed an alert button for hotel staff that uses IoT technology to transmit their exact location to hotel security when the button is pushed.
The operator has developed a "compact, lightweight device" in response to a critical need within the hospitality industry fpr systems that enhance employee safety. One study found that 89% of hospitality workers had experienced sexual harassment at work.
The American Hotel & Lodging Association, along with major hotel brands, have pledged to provide hotel employees across the US with "safety buttons" to help enhance the safety for employees.
The AT&T Staff Alert Service uses a combination of "Bluetooth, ultrasound and 4G LTE connectivity to provide micro-location data," AT&T says. This reduces the risk of a "congested WiFi network" and “enables real-time alerts," the operator states. The service can be customized and is interoperable with other hotel IoT applications such as asset tracking.
"The micro-location data enables the employee’s exact location to be transmitted to hotel security for immediate assistance when they press the button," an AT&T spokesperson tells Light Reading via email. "The device does not track location until that associate requests assistance," the spokesperson says.
AT&T’s IoT Professional Services organization is working with major hotel brands to deploy the solution across the US. "We have a major hotel chain signed with several others in the works," an AT&T spokesperson tells us.
— Dan Jones, Mobile Editor, Light Reading
Dan is to hats what Will.I.Am is to ridiculous eyewear. Fedora, trilby, tam-o-shanter -- all have graced the Jones pate during his career as the go-to purveyor of mobile essentials.
But hey, Dan is so much more than 4G maps and state-of-the-art headgear. Before joining the Light Reading team in 2002 he was an award-winning cult hit on Broadway (with four 'Toni' awards, two 'Emma' gongs and a 'Brian' to his name) with his one-man show, "Dan Sings the Show Tunes."
His perfectly crafted blogs, falling under the "Jonestown" banner, have been compared to the works of Chekhov. But only by Dan.
He lives in Brooklyn with cats.
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