Smarts Updates InCharge

LAS VEGAS -- SMARTS, the leading provider of automated real-time business assurance solutions, today announced the availability of Version 6.0 of its award-winning InCharge™ product suite. The new version propels InCharge – already the industry’s leading solution for managing the most complex business infrastructures – to new levels of automation, flexibility, ease-of-use, and multi-platform support. In the world’s most mission-critical enterprise and service provider deployments, SMARTS’ patented Codebook Correlation Technology™ (CCT), which is the foundation for all InCharge products, has resulted in reductions in diagnostic times of nearly 100 percent, increases in operational efficiencies associated with trouble tickets of 90 percent, and cost savings of several million dollars per year.

“In an increasingly competitive marketplace, SMARTS is working hard to ensure InCharge continues to deliver significant return on investment to its customer base,” said IDC Program Director, Next-Gen OSS, Billing and Network Management Elisabeth Rainge. “With the launch of InCharge 6.0, SMARTS is clearly showing the company has what it takes to play in the high-stakes game of enterprise-wide management.”

InCharge 6.0 includes major new releases of three core products – InCharge Service Assurance Manager, InCharge Availability Manager and InCharge Performance Manager. Version 6.0 also adds support for the Linux operating system to all InCharge solutions. With InCharge 6.0, SMARTS InCharge now provides the industry’s broadest multi-platform support, running on Linux: Sun® Solaris, Microsoft® Windows 2000/XP, IBM® AIX, and HP-UX.

“SMARTS’ guiding vision is to automate self-healing of complex, dynamic distributed systems through smart software,” said SMARTS Founder and President Shaula Alexander Yemini. “Automating management workflow in InCharge 6.0, including automated invocation of corrective actions, is a significant milestone towards this vision.”

System Management Arts Inc. (Smarts)