ClickSoftware Improves on Field Service Management

NICE, France -- ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced the immediate availability of a new enterprise mobility offering for Communications Service Providers (CSPs). Bringing together over 20 years of service and communications industry expertise, with solutions in use by hundreds of thousands of field resources in the communications industry, the ClickSoftware offering enables fixed, mobile, cable and satellite service providers to drive remarkable experiences for consumer and business subscribers, reduce business process costs, and increase service revenue. The CSP offering is based on the same award-winning technology that saw ClickSoftware recognized as a leader in Gartner’s Magic Quadrant for Field Service Management 2012. Hannan Carmeli, President and COO of ClickSoftware, describes the process, “We identified the common needs and practices of our large community of service providers to use as a model. Pre-packaging of our solution combined with several new mobile apps for field collaboration, remote activation and safety compliance will rapidly drive unique value to our Communications clients.” ClickSoftware