Optimum Launches Virtual Receptionist for Small Businesses

BETHPAGE, NY — Cablevision Systems Corp. today announced the Virtual Receptionist from Optimum, a cloud-based call routing and answering service for small business customers. The Virtual Receptionist helps Optimum Voice business customers more efficiently manage inbound calls while projecting a more professional image and keeping off-site or mobile workers better connected. The service is easy to manage through the small business web portal and does not require additional equipment.

The Virtual Receptionist automatically answers incoming calls with a custom recorded message and presents the caller with a variety of call routing options that can be selected by telephone keystrokes, such as pressing a certain number for sales, directions, or to leave a voicemail. The recorded messages and keystroke options can be configured directly by the customer through the web portal. Additionally, the Virtual Receptionist enhances customer rollover hunting with a queue when other lines are in use to ensure businesses never miss an important customer call.

Benefits of the Optimum Virtual Receptionist for small business customers include:

Cablevision Systems Corp. (NYSE: CVC)