O2 UK Data Network Down

3:20 PM Too bad for iPhone users UPDATED 7/22 2:05 PM

Michelle Donegan

July 21, 2009

1 Min Read
O2 UK Data Network Down

3:20 PM -- Bad news for iPhone users in the U.K. today: Telefónica UK Ltd. , the exclusive iPhone carrier, had a major data network outage that affected monthly contract customers for what appears to be most of the afternoon, and it's not clear whether the problem has been fixed.

The network was unable to carry packet data, so users were unable to access the Internet, and services like MMS were not possible. The operator has not yet provided an explanation for what caused the data network to crash.

This really doesn't look good for O2, which may be about to lose its iPhone exclusivity to T-Mobile (UK) and Orange UK , according to this Mobile Today report.

UPDATE -- An O2 spokesperson sent this statement to Unstrung early this afternoon:

  • We have identified the cause of the fault, which relates to the allocation of IP (Internet Protocol) addresses needed to establish a data connection. We have managed to restore data services to the vast majority of customers and are doing everything we can to ensure the few remaining customers are back online as soon as possible.

— Michelle Donegan, European Editor, Unstrung

About the Author(s)

Michelle Donegan

Michelle Donegan is an independent technology writer who has covered the communications industry for the last 20 years on both sides of the Pond. Her career began in Chicago in 1993 when Telephony magazine launched an international title, aptly named Global Telephony. Since then, she has upped sticks (as they say) to the UK and has written for various publications including Communications Week International, Total Telecom and, most recently, Light Reading.  

Subscribe and receive the latest news from the industry.
Join 62,000+ members. Yes it's completely free.

You May Also Like