Vodacom Renews Now Factory Contract for CEM

The Now Factory signs new contract with Vodacom for its Mobile Moments Vantage offering

November 14, 2012

1 Min Read

CAPE TOWN -- The Now Factory (www.thenowfactory.com) announced today that it has signed a new contract with Vodacom for its Mobile Moments Vantage solution, enabling the South Africa-based operator to accurately measure the performance of its data network in real time and optimise the customer experience for its 31 million subscribers. The announcement was made during this week’s Enterprise Ireland trade mission to South Africa, led by Ireland’s Minister for Trade and Development, Joe Costello, TD.

Mobile Moments Vantage will be deployed across Vodacom’s 3G and LTE networks, providing a granular and meaningful measurement of the customer experience, taking into account the impact that individual applications, devices and service types have on data throughput and network performance.

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