Qwest Claims SLA First

Announces industry-leading service-level agreements for IP backbone and connectivity services extending beyond its own network

October 3, 2001

1 Min Read

DENVER -- Qwest Communications International Inc. (NYSE: Q), the broadband communications company, announced today that it offers two new industry-leading service-level agreement (SLA) guarantees to its dedicated Internet access (DIA) and virtual private network (VPN) customers: The industry's first-ever service-level guarantee for traffic that extends beyond the Qwest network, and the new standard for traditional on-network service performance. "No other service provider is offering customers such an aggressive range of performance and reliability guarantees," said Shaun Gilmore, executive vice president of global products and solutions for Qwest. "Our industry-leading global broadband network puts Qwest in the unique position to back up its promises with guarantees, and enhances customers' ability to take advantage of latency-intolerant applications such as videoconferencing and voice over IP." Qwest Communications International Corp.

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