Leveraging AI for Increased CSP Efficiency

Jay Shah, chief AI officer at MyRepublic, explains how the service provider is leveraging AI to optimize its operations, control costs and manage churn.

James Crawshaw, Principal Analyst, Service Provider Operations and IT, Omdia

September 22, 2019

9h 21m View

Jay Shah, chief AI officer at MyRepublic, explains how the service provider is leveraging AI to optimize its operations, control costs and manage churn.

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About the Author

James Crawshaw

James Crawshaw

Principal Analyst, Service Provider Operations and IT, Omdia

James Crawshaw is a contributing analyst to Heavy Reading's Insider reports series. He has more than 15 years of experience as an analyst covering technology and telecom companies for investment banks and industry research firms. He previously worked as a fund manager and a management consultant in industry.

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