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MWC19: EY on 5G, AI & Understanding Customers

At MWC19, EY's Tom Loozen talks about how telcos can leverage key technologies and trends associated with 5G and AI to improve their service offerings and understand the needs of customers in different markets.

Kelsey Ziser

March 12, 2019

9h 37m View

At MWC19, EY's Tom Loozen talks about how telcos can leverage key technologies and trends associated with 5G and AI to improve their service offerings and understand the needs of customers in different markets.

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Europe

About the Author(s)

Kelsey Ziser

Senior Editor, Light Reading

Kelsey is a senior editor at Light Reading, co-host of the Light Reading podcast, and host of the "What's the story?" podcast.

Her interest in the telecom world started with a PR position at Connect2 Communications, which led to a communications role at the FREEDM Systems Center, a smart grid research lab at N.C. State University. There, she orchestrated their webinar program across college campuses and covered research projects such as the center's smart solid-state transformer.

Kelsey enjoys reading four (or 12) books at once, watching movies about space travel, crafting and (hoarding) houseplants.

Kelsey is based in Raleigh, N.C.

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