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5G experience: US & Asia telcos lead, Europe lags5G experience: US & Asia telcos lead, Europe lags

New Opensignal methodology that tracks user coverage experience offers fresh insights on who's leading in 5G.

Robert Clark

May 22, 2023

3 Min Read
5G experience: US & Asia telcos lead, Europe lags

Network performance analysts Opensignal have come up with a fresh metric to track 5G network quality.

They're now measuring coverage experience, which they believe more accurately reflects users' expectations and experience of network coverage.

The new global study throws up some revealing data points on 5G competition between markets and operators.

Figure 1: (Source: Opensignal) (Source: Opensignal)

We see that some telcos have opened up a massive lead over their competitors. Australia's Telstra rates 5.2 points out of 10, almost double both of its rivals. In Japan, NTT Docomo scores 3.3, while newcomer Rakuten (which has just signed a 5G roaming agreement with KDDI) is just 0.4.

Some European telcos are no doubt congratulating themselves for slow-walking their 5G buildouts. Even so, it's startling to see some of the numbers. Belgium scores just 1.9, while Sweden, Austria, Spain, Greece and Ireland all tally below 3 points.

At the other end of the scale Singapore, which rolled out 5G two years after the US, is now on par in offering the world's best experience – both countries rate a 10. Hong Kong, Taiwan, South Korea and the Netherlands round out the leaderboard.

India and China data

The 4G survey also delivers some surprises.

More than a dozen markets have close to a perfect score in 4G. That includes not just the usual suspects like Japan and the Netherlands, but India as well. Other Asian countries including Bangladesh, Cambodia, and the Philippines also scored over 9 points.

Figure 2: (Source: Opensignal) (Source: Opensignal)

The one shortcoming of the 5G survey is the lack of data from India and China, the Asian giants who by their size are among the biggest drivers of global 5G.

India's absence is understandable as it's still a nascent 5G market. In the case of China, where not even domestic organizations are allowed to track network performance, it's hardly a surprise that foreign research efforts are blocked as well.

Still, Chinese telcos and the Ministry for Industry and IT are barely any more informative. Their favored metric is basestation population, which reveals nothing about user or geographic reach.

Right now China's basestation total, which is faithfully tallied up monthly, is 2.38 million – supposedly representing more than 60% of the global number. China Mobile and the China Telecom-Unicom partnership account for roughly half each.

The fact that some 600 million customers have signed up for China 5G may suggest they are happy enough with their user experience. On the other hand, that another 600 million have become '5G customers' while remaining on the 4G network may indicate that they think 5G is simply better value.

Related posts: Loss-making Rakuten Mobile banks on new KDDI deal for revival T-Mobile touts 5G network sustainability, efficiency Indian telcos demand 6GHz spectrum to reduce 5G network deployment cost EE is the clear winner in RootMetrics' UK awards

— Robert Clark, contributing editor, special to Light Reading

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About the Author(s)

Robert Clark

Robert Clark is an independent technology editor and researcher based in Hong Kong. In addition to contributing to Light Reading, he also has his own blog,  Electric Speech (http://www.electricspeech.com). 

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