ServiceNow: Keeping service experience as the focus of digital transformation

As communications service providers continue to wrestle with the speed and the shape of their digital transformation, Light Reading's editor in chief, Phil Harvey, and ServiceNow's GM and AVP for global telecom, media and technology, Chris Bauschka, sit down for a brief chat on the progress of digital transformation initiatives across the global telecom landscape. Hear about real-world strategies that ServiceNow's telecommunications customers, including BT, are using to accelerate their transformation journeys while keeping customer experience at the core.

To learn more about BT's transformation journey, be sure to register here for the upcoming webinar.