Rostelecom Does CEM With Amdocs

ST LOUIS -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that Rostelecom, Russia's national telecommunications operator, has selected Amdocs to modernize and consolidate its legacy customer management systems in order to gain a unified view of all its customer-related activities.

The project, led by local systems integrator, AT Consulting, will provide Rostelecom with a centralized customer management system to improve customer service levels across all its supported regions and all lines of business, while also reducing total cost of ownership. The Amdocs solution will consolidate information from existing business support systems such as billing, inventory management and trouble ticketing systems.

Amdocs Ltd. (NYSE: DOX)