STC Monitors FTTX With Motive

Motive’s Network Analyzer provides single control point to improve performance of Saudi operator's next-generation network

March 23, 2011

1 Min Read

RIYADH, Saudi Arabia -- STC, the national telecommunications provider in Saudi Arabia, has selected Motive, a leading provider of customer experience management solutions for fixed and mobile broadband services and an Alcatel-Lucent (Euronext Paris et NYSE : ALU) company, to deliver its Network Analyzer – Fiber (NA-F) solution.

Motive’s Network Analyzer – Fiber (NA-F) will help STC reduce the complexity and cost of delivering and managing new fiber services such as high-speed Internet and IPTV. The solution also will help improve customer service while reducing customer support handling times and generate new revenue by simplifying processes needed to increase line speeds.

Network Analyzer – Fiber provides STC with a comprehensive line testing and quality management tool that ensures its fiber lines meet quality and stability requirements for the successful deployment of advanced services. When combined with Motive Home Device Manager and Motive ServiceView, STC customer service representatives will have a single, consolidated view and control over STC services from the access network deep into the home, enabling them to add on services or resolve problems much faster and more efficiently.


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