CTIHK Uses Oracle

Hong Kong’s City Telecom selects Oracle Communications for next-generation billing and revenue management platform

November 7, 2007

1 Min Read

REDWOOD SHORES, Calif. -- Oracle today announced that City Telecom (HK) Ltd. (CTI), a leading provider of telecommunications services in Hong Kong, has selected Oracle® Communications Billing and Revenue Management software to provide a billing and revenue management platform that will help address rapid business growth and increase variation in service offerings and pricing options. The new platform will help CTI centralize and manage revenue streams across services, networks, partners, technologies and payment methods, ultimately enabling faster time-to-market and enhanced quality of service.

Since the introduction of broadband Internet services by its wholly-owned subsidiary, Hong Kong Broadband Network Limited (HKBN) seven years ago, CTI has strived to provide end-to-end, world-class residential and corporate voice and data services. In September, CTI launched Hong Kong’s first residential Fiber-To-The-Home (FTTH) broadband services at symmetric 100 megabits per second (Mbps), 200Mbps and 1 billion bits per second (Gbps). Earlier this year, CTI introduced bbBOX, a multimedia sharing application converging Internet, television and computers. As CTI continues to expand and innovate, the company needs an integrated platform to provide an immediate, comprehensive view of all company revenue with the ability to drill down into detailed customer service preferences, usage patterns and transaction histories.

“Service innovation is key to our company’s development of new revenue streams and the group’s sustainable growth. For this reason, it is vital that we understand our customers so we can provide more value-added, personalized services to boost their satisfaction. A highly reliable, scalable billing and revenue management platform is a critical part of our strategy for staying ahead of the competition and embracing growth opportunities,” said Stephen Chang, chief technology officer of CTI.

Oracle Corp. (Nasdaq: ORCL)

City Telecom (HK) Ltd.

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