At a Glance
- EE attempts to broaden its product portfolio (00:24)
- Service providers look for new ways to be more profitable (02:47)
- Culture changes required for telco transformations (04:19)
PARIS – Network X – After a stacked morning of keynotes, Light Reading's Iain Morris and Kelsey Ziser discuss how service providers are seeking out new revenue streams.
As customers demand more connectivity at lower prices, telcos are thinking outside the box to boost profits. For example, UK operator EE, part of BT group, recently launched an initiative to bring in more customers by selling retail products such as refrigerators and coffee machines.
Speakers this morning touched on additional technological and people problems service providers are facing. BT's Howard Watson, Omdia's Dario Talmesio and Telia Company's Marcus Messerer were among the speakers examining improvements in cybersecurity, demand for quantum computing and how telcos can transform their corporate cultures to better keep pace with customer demands.
For a lightly edited transcript of this conversation, please click the caption button in the video toolbar.
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