CSG Wins BT Billing Contract

LONDON -- Leading global customer care and billing solutions provider CSG Systems (NASDAQ: CSGS) today announced that BT has signed an agreement to deploy the newest version of CSG Kenan/BP to support convergent telecommunications services across six operating units of the company.

Under the agreement, CSG will work closely with BT to upgrade six deployments across the group to the newest version of Kenan/BP, part of the Kenan FX framework. These operations include longstanding CSG customers BT Retail, the UK’s largest communications service provider to residential and business markets with more than 20 million subscribers, as well as BT Global Services in Germany, Spain, the Netherlands, Ireland and Italy.

When deployed within these operating units, CSG Kenan/BP will support a wide array of wholesale and retail telecommunications services for some of the largest commercial business and governmental agency customers across Europe, including IP, fixed line local and long distance and broadband services.

In addition, the agreement also gives BT the flexibility to use the Kenan/BP billing platform and to extend its use of the Kenan solution to support other operations within BT Group.

BT’s decision to upgrade all of its divisions currently supported by CSG was based upon CSG’s proven capabilities in supporting the needs of complex corporate accounts, which represents a significant and growing segment of BT’s customer base.

With Kenan/BP, BT’s operating divisions can continue proven abilities to support complex corporate account structures and ensure that invoices are accurately billed to the appropriate account within an organization.

“BT has used the Kenan billing solution for more than 10 years across multiple services and countries. This latest agreement underscores our commitment to CSG’s Kenan solutions as an integral part of our long-term billing strategy in supporting our customers with the best possible customer experience and portfolio of services,” said John Knights, director billing, BT.

CSG Systems International Inc.

BT Group plc