China Telecom Picks NetScout

China Telecom deploys NetScout's nGenius solution to manage the performance of the city of Guangzhou's metropolitan area network

June 24, 2003

2 Min Read

WESTFORD, Mass. -- NetScout Systems, Inc. (Nasdaq: NTCT), a leading provider of network performance management solutions, today announced that Guangdong Telecom Corporation's Guangzhou Branch, also known as Guangzhou Telecom, has purchased NetScout's nGenius(R) Performance Management System to manage the performance of the metropolitan area network (MAN) that provides the city of Guangzhou's broadband services. Guangdong Telecom Corporation is a subsidiary of China Telecom.

The city of Guangzhou has the largest of Guangdong Telecom's broadband networks. In 2002, demand for its Asynchronous Digital Subscriber Line (ADSL) network services grew by 200%, while demand for its high-speed VPN business services grew by 40%. As a result of this rapid expansion, Guangzhou Telecom saw an urgent need to expand its proactive performance management capabilities to assure the satisfaction of customers and the effective management of its expanded network.

Guangzhou Telecom's broadband network has experienced huge growth from businesses and citizens looking to take full advantage of the Internet. To ensure these new customers have high quality access and services, Guangzhou Telecom made a strategic investment in proactive management capabilities with NetScout. With nGenius, Guangzhou Telecom now has full visibility across our network, into all activity. They see and understand the issues that affect service quality and are able to address them prior to their customers experiencing a problem.

With better facts to identify and solve IT problems, Guangzhou Telecom's customers will experience increased satisfaction. With nGenius, they can provide their commercial customers additional value-add services like customized, Web-based reports that summarize information according to their business needs. NetScout's solution helps them enhance their ability to grow by increasing the success of our existing services and expanding our options to differentiate.

"We are very happy that Guangzhou Telecom has selected nGenius to help increase the success of its growth opportunities," said Jim Frey, vice president of marketing for NetScout Systems. "By deploying nGenius, premier providers such as Guangzhou Telecom can assure customer satisfaction through increased reliability of the services they are delivering."

China Telecommunications Corp.

NetScout Systems Inc.

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