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SDN architectures

SlideshowAT&T Reveals Audacious SDN Plans

AT&T's John Donovan
Getting ready to deliver a thrashing.
Getting ready to deliver a thrashing.

yeh007 6/9/2015 | 3:01:18 PM
Re: Self provisioning.. Can't agrees more. That is why, UK O2 and Telefonica Germany both have adopted SpatialBuzz crowd sourcing solution instead of traditional CEM solution (from southbound like Tektronix) to improve overall customer scarification and reduced call center calls dramatically. They are about to win another Tier-1 operator in the N. American region.
Mitch Wagner 3/17/2014 | 1:20:02 PM
Re: What about the bucks? sam masud - Good point. As a recent Heavy Reading analyst report notes, billing systems represent a huge challenge for SDN/NFV
sam masud 3/17/2014 | 11:46:33 AM
What about the bucks? Will this present a challenge in billing subscribers? If so, how does AT&T plan to addres that? Just curious...
Mitch Wagner 3/7/2014 | 6:01:27 PM
Re: Self provisioning.. Customer happiness over self-service support will depend on how well the support work. Self-service can be an attractive alternative to spending an hour on the phone with tech support -- but not if it takes 90 minutes. 
mhhf1ve 3/6/2014 | 4:16:56 PM
Self provisioning.. Seems like the trend is for service providers of all kinds to offload as much customer support as they can to the customer.. In some cases, this is a welcome thing -- so customers don't have to wait a week and schedule a 4hr window of time to meet with a truck roll. But sometimes, this trend can be annoying like when you have to spend an hour of your own time trying to troubleshoot equipment that should "just work" when you plug it in.

 
Mitch Wagner 3/5/2014 | 11:54:12 PM
Re: Putting control in the hand of the customer While AT&T and vendors were talking about self-provisioning, Microsoft demonstrated it. Service providers with long rollout plans my find when they arrive at their destination that the industry has moved on.
RitchBlasi 3/5/2014 | 2:26:54 PM
Re: Putting control in the hand of the customer Self-service and the ability to quickly delpoy rev-gen features and services across parts of the network, for trials, and the entire network for commercialization.  I understand the biz-dev folks at the operators are closely linking up with the network and tech teams to understand when all this will happen.  But I think you have to realize that moving the traditional network to a virtual network is like trying to change a jet engine while the plane is in flight.  :-)
Carol Wilson 3/5/2014 | 10:53:27 AM
Putting control in the hand of the customer This is going to be THE theme going forward for the SDN-NFV transition. And yeah, easier said than done, with a whole lot of work to do within the network to make this happen. But the direction is on-target. I think we'll hear more and more service providers talk this way about SDN and NFV. It's not the capex and opex savings, it's not the service agility per se, it's the self-service capabilities that count. 
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