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Nortel establishes global operations center in Turkey
November 6, 2006
ISTANBUL, Turkey -- Nortel(x) (NYSE/TSX: NT) today announced further details of its new Global Operations Center of Excellence in Turkey. Located on the R&D campus of Nortel's Turkish subsidiary Nortel Netas in Umraniye, Istanbul, the new Operations Center of Excellence will create approximately 300 jobs for graduates and experienced network support experts.
The creation of the Operations Center of Excellence is part of Nortel's ongoing business transformation. By reducing over 100 global centers and creating fewer, more focused, Centers of Excellence, Nortel aims to improve the quality of its technical product support, integration and acceptance services via efficiencies of scale, organization optimizations and process improvements.
"Nortel is focused on providing the very highest levels of customer support whilst remaining cost competitive," said Joel Hackney, senior vice president, Global Operations and Quality, Nortel. "Located in the heart of our EMEA region, the new Operations Center of Excellence in Turkey benefits from its proximity to major customers whilst drawing on a strong labor pool and improving our cost competitiveness."
Nortel Networks Ltd.
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