Analytics Helps Level 3 Read MindsAnalytics Helps Level 3 Read Minds
By deploying analytics and business policies, automation can make network change decisions as if the customer had made those decisions themselves.
September 14, 2016

DENVER -- NFV & Carrier SDN -- Using analytics, Level 3 can provide network services that deliver quality as good as if the enterprise customer had been managing the network personally.
"I think that's probably the most exciting arena," David Siegel, vice president for data services product management at Level 3 Communications Inc. (NYSE: LVLT), said during a Q&A presentation. Automation can eliminate the need to wait for the customer to review analytics reports, and call Level 3 to order a change. Instead, the system acts automatically.
"The system can make the decision the customer would have made," Siegel said. Later, the customer can review the decision and, if it's not to the customer's taste, the customer can review and change the business policies that led to the decision, Siegel said.
Figure 1: Analyze This Level 3's David Siegel talks analytics with Light Reading's Carol Wilson.
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