Avanex Upgrades Customer Service

FREMONT, Calif. -- Avanex Corporation (Nasdaq: AVNX), the global provider of photonic processors that enable next-generation performance for optical communications networks, announced today an organizational development to strengthen its strategic focus on customer needs and market demands. In connection with the new organization, Dr. Charles X. Mao has been promoted to Senior Vice President, Sales and Marketing, with overall responsibility for sales, product marketing, applications engineering and customer service. Dr. Mao will report to Paul Engle, President and COO of Avanex. Dr. Mao previously was Vice President, Product Marketing and Applications Strategy.

In making today's announcement, Avanex President Engle said, "Our customers' needs are evolving rapidly, and as this occurs, we need to upgrade our operations to maintain our leadership position. Today our customers are demanding full service -- from optical network architecture design to product functionality to field application engineering to on-going customer service. As a result of this evolution, we are integrating sales, product marketing, application engineering and customer service into one cohesive unit in order to ensure our focus and attention to all dimensions of these customer requirements."

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