With more than $4 billion in backlogged orders, Ciena's CEO said that demand has never been better. But will customers wait around while the supply chain drama continues?

Phil Harvey, Editor-in-Chief

September 2, 2022

4 Min Read
Ciena's Gary Smith: Looking beyond the chip blip

Everything should be business as usual for Ciena, but is anything "as usual" anymore?

"Most of the time in our business, most of the orders we used to get we either shipped in the quarter we were in or the quarter after," Ciena CEO Gary Smith explained to Light Reading during a phone conversation on Thursday.

"Now, when I look at the backlog, it's all gated by the supply chain," Smith said. "You know, there's a lot of irony – or perversity, whatever you want to call it – but demand has never been better. The company's never been better positioned in terms of its customer engagements and product technology. And, you know, our challenge is supply chain, supply chain, supply chain."

On Thursday, Ciena reported its Q3 earnings of $0.33 a share on revenues of $867.3 million. Wall Street analysts were expecting earnings of $0.34 a share on revenues of $905.3 million, according to S&P Capital IQ.

The news pushed Ciena's share price down $5.26 (10.37%) to $45.48 on Thursday.

Supplier quagmire

Smith wouldn't name names as far as what suppliers were having issues during the quarter. He said it was "a handful" of suppliers affecting different products. The supplies in question were integrated circuits, semiconductors that are only commercially viable to sell when made in staggering volumes.

Again, without going into specifics, Smith said the chips in question were replaceable but not interchangeable. Smith added that his current suppliers are "great long term strategic partners to us" and, as you'd expect from an exec with more than two decades in his role, Smith doesn't seem panicked.

In general, he said, the supply chain issues have been improving. "Even though they're on elongated lead times or delay, most of our suppliers are delivering to their commitments, and we're also seeing an increase in some of the volumes there, which is helpful," Smith said. "This is really just a disproportionate impact of just a few chips. I guess, it's the challenge of being in the systems business, right? Until you've got all of the pieces, you can't have 95 or 98% of the system."

Figure 1: (Source: gualtiero boffi / Alamy Stock Photo) (Source: gualtiero boffi / Alamy Stock Photo)

Step function growth

Looking ahead, the bandwidth demand driving Ciena's business is still growing and more varied than ever. Smith cited machine-to-machine traffic as proliferating, especially the "interrogation of databases" and the back-and-forth traffic required for more AI applications. As far as bandwidth is concerned, Smith noted that there is "definitely not a single driver" coming from webscale cloud providers and telcos; he characterized the traffic demands as "multifaceted, and the interactions are quite complex."

Several times during our conversation, Smith referred to bandwidth growth as "a step function in capacity demand." Telcos and cloud providers alike are trying to get as much information and services close to their customers however they can, he said.

I'm not a math geek, but my favorite description of so-called "step function growth" is by the VC Fred Wilson, who used this phrase maybe a dozen years ago to describe how a media company he'd invested in had expanded its audience, traffic and prospects. Growth comes in steps, Wilson noted. And in between spikes of new demand, "things calm down, but they don't go down."

As reported earlier, Ciena's order backlog has grown to about $4.4 billion, up from $3 billion in March. Everyone's using more data for everything, and Ciena's future looks bright if only they can somehow make sure the chip blip isn't a long trip.

"It gives you some comfort around the consumption, having lived through 2001 when we built it, and no one came," Smith deadpanned.

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– Phil Harvey, Editor-in-Chief, Light Reading

About the Author(s)

Phil Harvey

Editor-in-Chief, Light Reading

Phil Harvey has been a Light Reading writer and editor for more than 18 years combined. He began his second tour as the site's chief editor in April 2020.

His interest in speed and scale means he often covers optical networking and the foundational technologies powering the modern Internet.

Harvey covered networking, Internet infrastructure and dot-com mania in the late 90s for Silicon Valley magazines like UPSIDE and Red Herring before joining Light Reading (for the first time) in late 2000.

After moving to the Republic of Texas, Harvey spent eight years as a contributing tech writer for D CEO magazine, producing columns about tech advances in everything from supercomputing to cellphone recycling.

Harvey is an avid photographer and camera collector – if you accept that compulsive shopping and "collecting" are the same.

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