US LEC Hires OSS Expert as CIO

US LEC names Tom Fabbricatore as senior VP and CIO; will oversee information systems and information technology departments

June 9, 2003

2 Min Read

CHARLOTTE, N.C. -- Continuing to attract top industry talent, US LEC Corp. (Nasdaq: CLEC), a super-regional telecommunications carrier providing integrated voice, data and Internet services to businesses, has added telecom veteran Tom Fabbricatore to its team as senior vice president and CIO. With more than two decades' experience, Fabbricatore will oversee US LEC's information systems and information technology departments. He will be a key member of US LEC's continuing effort to improve productivity and develop customer care tools.

Fabbricatore joins US LEC from CTC Communications in Boston, Massachusetts, where he served as the vice president of business operations and CIO. His career with CTC spanned more than 20 years, during which time he spent ten years in various sales-related positions before taking on responsibility for CTC's IT/IS and billing operations. Fabbricatore has extensive experience with CRM/OSS systems, and billing and web-based applications.

"Tom's knowledge and experience will greatly contribute to one of our main goals -- to ensure customer satisfaction at the highest level," said Aaron Cowell, president and CEO for US LEC. "US LEC's unique position of strength in the telecom industry allows us to continue attracting top professionals who share our commitment to putting the customer first. Experienced professionals like Tom see the value of being an integral part of a team that has a great reputation in the markets we serve, a solid business plan, and a focus on using customer satisfaction as the road to customer retention.

"US LEC clearly has an experienced management team, a commitment to customer care and a dedication to their long term business strategy," said Fabbricatore. "Today's telecom customers are searching for reliability, stability and a hassle-free experience. And, they want it all from a carrier that will be there with them as a partner as their businesses grow and change. US LEC is that carrier, and I'm glad to be a part of the team."

US LEC Corp.

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