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IBM Planning to Reassign 30,000 Technology Services Jobs – Report

About a third of staff would be 'productively redeployed,' with about 10,000 of these IBM positions marked for attrition, according to a report on The Register.

Mitch Wagner

January 12, 2018

3 Min Read
IBM Planning to Reassign 30,000 Technology Services Jobs – Report

IBM has retained Bain & Company to help plan a reorganization of its Global Technology Services business, with about a third of the staff, or 30,900 employees "productively redeployed," according to a report on The Register.

IBM Corp. (NYSE: IBM), which has seen 22 consecutive quarters of revenue decline, is circulating an internal document among senior executives planning the reorganization, which includes a slide showing redeployment of 10,900 people from the domestic market and 20,000 worldwide, according to the Register article published Thursday.

Of the reorganized staff, 9,300 will be redeployed within IBM, and 10,100 are to be classified as "Attrition w/o backfill" -- in other words, staff that will not be replaced as they leave or as their contracts end, The Register says. No word on what will happen to the remaining "redeployed" staff.

"[T]he relentless grind of repeated redundancy programmes across GTS has seen morale on the shop floor deteriorate," The Register says. "Perhaps this will contribute to the numbers of heads that simply decide they've had enough and walk on."

Figure 1: IBM India building in Bangalore. IBM India building in Bangalore.

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Is the Register report true? IBM responded: ""We do not comment on speculation. Many consultants recommend things to IBM, many of which remain merely recommendations."

IBM has seen nearly two years of consecutive quarterly revenue decline, as growth in emerging technologies, including cloud, fail to offset declines in other business. In its latest earnings reported in October, IBM posted non-GAAP revenue of $19.2 billion, down about 1% year-over-year, though it beat analyst expectation. (See IBM's Long Decline Continues, Despite Cloud Growth.)

The company's self-described "strategic imperatives," including analytics, cloud, mobile and security, totaled $34.9 billion for the trailing 12 months, up 10%, accounting for 45% of all IBM revenue. Cloud revenue grew 25% year-over-year to $15.8 billion.

Reorganization would be nothing new for IBM. Employees have joked for decades that the initials stand for "I've Been Moved," notes Daniel Conde, analyst with the Enterprise Strategy Group.

IBM may be planning a bigger reorganization than usual, and calling in Bain to help, Conde says. IBM could simply be moving people from slower-growing or declining areas, to future growth areas, such as cloud and Watson, or existing, healthy businesses, such as storage.

Conde says, "So from a financial perspective, they are basically balancing their portfolio, much in the same way you may rebalance a 401(k)."

IBM has historically tried to move people from one specialization to another, which "has always been a problem for the company, as they don't do education and training very well at all," said a former IBMer, requesting anonymity. "This does make IBMers very resilient and worth an awful lot more outside the company than inside."

This week, VMware confirmed a "small reduction in force" -- in other words, layoffs -- but did not provide specific numbers. (See VMware Confirms 'Small' Number of Layoffs.)

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About the Author(s)

Mitch Wagner

Executive Editor, Light Reading

San Diego-based Mitch Wagner is many things. As well as being "our guy" on the West Coast (of the US, not Scotland, or anywhere else with indifferent meteorological conditions), he's a husband (to his wife), dissatisfied Democrat, American (so he could be President some day), nonobservant Jew, and science fiction fan. Not necessarily in that order.

He's also one half of a special duo, along with Minnie, who is the co-habitor of the West Coast Bureau and Light Reading's primary chewer of sticks, though she is not the only one on the team who regularly munches on bark.

Wagner, whose previous positions include Editor-in-Chief at Internet Evolution and Executive Editor at InformationWeek, will be responsible for tracking and reporting on developments in Silicon Valley and other US West Coast hotspots of communications technology innovation.

Beats: Software-defined networking (SDN), network functions virtualization (NFV), IP networking, and colored foods (such as 'green rice').

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