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Customer Experience

Surf, Try, Then Buy: Verizon, Deloitte Connect Online & In-Store Shopping

As 5G and foldable phones come to market, browsing online and then trying stuff out in a store might become an even more critical way to buy new technology. Just in time, Deloitte Consulting's Julie Miller and Verizon's John Walker discuss how their companies, using technology from Salesforce, were able to come up with a solution that bridges the online and in-store shopping experience.

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