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Cox Checks Into Hotel Wi-FiCox Checks Into Hotel Wi-Fi

Already a player in Vegas, the third-largest US MSO is angling for more of the hospitality market

Alan Breznick

June 25, 2013

2 Min Read
Cox Checks Into Hotel Wi-Fi

Diving further into the hospitality market, Cox Communications will offer Wi-Fi service to its large base of hotel customers throughout the U.S. later this summer.

The commercial unit of the third-largest U.S. MSO, Cox Business said it will launch managed Wi-Fi service for hotels, other hospitality properties and large multi-location organizations across its service footprint. Known as Cox Business Hospitality Wi-Fi, the new service will include pro-active network monitoring, guest troubleshooting and customer support features.

Cox Business, which already offers commercial Wi-Fi service to hotels in Las Vegas and a few other parts of its footprint, said it will use the MSO's national fiber backbone and/or hybrid fiber-coaxial (HFC) network to deliver the managed Wi-Fi service nationally. Cox said it will rely on Cisco Systems's Wi-Fi platform for the national rollout.

Exploiting its position as the dominant cable provider in hotel-rich Las Vegas, Cox Business now boasts 2,000 hospitality customers around the nation. The properties it serves have a combined 250,000 guest rooms.

One of the five big U.S. MSOs participating in the CableWiFi national roaming alliance, Cox has not rolled out Wi-Fi service nearly as aggressively as its four partners so far. At latest count, Cox had deployed about 1,700 hotspots in its territories, well behind the 80,000-plus hotspots of Cablevision Systems and the 58,000 hotspots of Comcast. But it appears to be getting more aggressive now.

Cox thus joins Comcast, Dish Network Corp., LG Electronics Inc. and other major pay-TV players and consumer electronics makers seeking to capture bigger shares of the lucrative hospitality market. In the wake of the recent bankruptcy filing and Chapter 11 reorganization by long-time hospitality leader LodgeNet Interactive Corp., competitors have been jumping into the market, hoping to take advantage of LodgeNet's financial difficulties as hotels update their video and broadband networks and equipment.

— Alan Breznick, Cable/Video Practice Leader, Light Reading

About the Author(s)

Alan Breznick

Cable/Video Practice Leader, Light Reading

Alan Breznick is a business editor and research analyst who has tracked the cable, broadband and video markets like an over-bred bloodhound for more than 20 years.

As a senior analyst at Light Reading's research arm, Heavy Reading, for six years, Alan authored numerous reports, columns, white papers and case studies, moderated dozens of webinars, and organized and hosted more than 15 -- count 'em --regional conferences on cable, broadband and IPTV technology topics. And all this while maintaining a summer job as an ostrich wrangler.

Before that, he was the founding editor of Light Reading Cable, transforming a monthly newsletter into a daily website. Prior to joining Light Reading, Alan was a broadband analyst for Kinetic Strategies and a contributing analyst for One Touch Intelligence.

He is based in the Toronto area, though is New York born and bred. Just ask, and he will take you on a power-walking tour of Manhattan, pointing out the tourist hotspots and the places that make up his personal timeline: The bench where he smoked his first pipe; the alley where he won his first fist fight. That kind of thing.

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