Rising number of Americans say they use 'unsafe' behavior online – Comcast study

Comcast says its xFi Advanced Security product has clamped down on 10 billion cybersecurity threats. #pressrelease

December 15, 2022

2 Min Read

PHILADELPHIA – Today Comcast released its Xfinity Cyber Health Report that found that more than three in four Americans (78 percent) report risky online behaviors that open them up to cyber threats, such as reusing or sharing passwords, skipping software updates and more – a 14 percent increase from just two years ago. The report combines data from a new consumer survey with national threat data collected by Xfinity's xFi Advanced Security platform.

The Xfinity Cyber Report also reveals that xFi Advanced Security, which is free for Xfinity customers who lease a capable Xfinity gateway, has blocked nearly 10 billion cybersecurity threats since it launched less than five years ago.

The Xfinity Cyber Health Report analyzes cyber threat trends, the growing list of devices in connected homes and a view into consumers' attitudes and behaviors around cyber protection. Key findings include:

  • Connected Homes Are Expanding. So is Attack Volume: Xfinity xFi homes average 15 connected devices, up 25 percent from 2020. Power users average 34 devices. And, 58 percent of consumers plan to buy at least one connected device this holiday season. xFi Advanced Security blocks an average of 23 unique threats per home each month – with the total number of attacks at least three-to-four times that number, since many attacks are repeated.

  • Consumers Still Underestimate Threats: Nearly three fourths (74 percent) of Americans believe less than 10 attacks hit their home network every month. 61 percent believe devices are protected from threats right out-of-the-box at purchase. This leaves many new devices open to potential threats without protection.

  • Consumers Unsure They'd Know They've Been Hacked: When asked how soon they would know whether they were a victim of a cyberattack, only 20 percent said immediately. Another 32 percent said they aren't sure they'd ever know if they were a victim of a cyberattack. And, 51 percent of respondents noted they are not confident that they would know if a non-screen device was hacked, such as a robot vacuum or a smart plug.

  • Emerging Device Vulnerabilities Misunderstood: Computers and smartphones remain the top two targeted devices consistent with findings in 2020. While consumers recognize the risks associated with these two device types, they underestimate the risk with emerging devices in their homes. In fact, xFi Advanced Security blocked threats to smart watches, lighting, thermostats, doorbells, garage openers, sports and fitness equipment, sprinkler systems and even cars, drones and pet accessories.

  • Generational Cyber Divide: 70 percent of Boomers admit to unsafe behaviors compared with Gen X (80 percent), Millennials (82 percent) and Gen Z (87 percent). Gen Z had the lowest awareness of common threats like phishing and malware. 77 percent of Millennials are likely to buy a connected device this holiday season, the most for any segment surveyed.

Read the full announcement here.

Comcast

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