Convergys Acquires Ceon

CINCINNATI and REDWOOD CITY, Calif. -- Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today it is expanding the breadth of its Business/Operations Support Systems (BSS/OSS) solutions available to clients through the acquisition of Ceon Corporation, an innovative leader in the development of product lifecycle management and multi-play fulfillment software for communications service providers.

The new capabilities, delivered as Convergys Enterprise Product Management Solutions, enable Convergys clients to more effectively manage their entire product lifecycle across all network domains, shortening time to market for new convergent offers, improving quality, and reducing the costs associated with managing a large product portfolio. Convergys continues to enhance its capabilities to enable service providers to better construct, manage, and deploy a layered catalog that includes the full technical and commercial definition of products and services.

"As service providers launch new convergent services to differentiate themselves from their competitors, their product management requirements become increasingly complex," said Bob Lento, president of Information Management for Convergys. "Ceon's product management assets are at the heart of our strategy to help our clients more effectively manage new and advanced value-added services, introduce these services quickly, and evolve these new offers at market speed."

Convergys Corp. (NYSE: CVG)