The company’s pre-packaged offerings are bundled at various fixed price points and are specifically tailored for a diverse range of vertical industries. Initial solutions offer both customer and employee-facing applications relevant for most industries. By streamlining voice interfaces with existing Web applications, users can significantly increase overall efficiency and effectiveness of services. For example, the following applications offer such benefits including:
- Medical: Streamline tasks such as setting appointments, filing claims, securing lab results and retrieving medical history over the phone.
- Financial Services: Automate stock trading, balance inquiries, loan application and bill payment for customers away from a PC.
- Retail: Improve efficiency in areas such as phone shopping, account management, returns and availability with phone-based self service.
- Utilities: Incorporate voice to automate customer service for starting, stopping and transferring utility services.
“SandCherry will continue to offer fully- or partially-customized solutions based on these applications or new applications for customers requiring a solution more attuned to their unique needs,” noted Charles Corfield, SandCherry’s president and CEO. “With over 50 different AppPackage applications, however, many smaller enterprises can immediately benefit from automated services without investing large amounts of time or money.”