Empirix Enhances VOIP Tester 613231

BEDFORD, Mass. -- Empirix Inc., the industry’s leading supplier of VoIP testing systems, today announced the addition of new features to its Hammer XMS™ next-generation VoIP monitoring system, designed to accelerate VoIP network and service deployments and troubleshooting. Hammer XMS 1.2 now provides new applications for network analysis and system administration, added flexibility in network data aggregation, new H.323 and improved ISUP support and a variety of other customer-inspired improvements.

Hammer XMS 1.2 offers additional historical trend analysis of network metrics, as well as statistical distribution analysis to discover and diagnose intermittent or persistent performance problems. New Hammer XMS features include drill-down analysis tools, enabling users to view overall network statistics, detailed reporting on specific equipment elements, correlated call transaction traces, and historical reassembly of discrete sessions for troubleshooting or problem isolation. Network-wide measurements and per-call record views can be structured in groupings, based on routing of services, vendor-specific equipment, geographic clusters, VLANs and other customer aggregations.

Using Hammer XMS 1.2, service providers can quickly identify high-priority active calls (such as 911 calls) which are now highlighted within the system’s “Active Calls” list. Additionally, network engineers can use the system’s patent-pending ladder diagram, which now includes media events, to identify common problems such as one-way media or hanging calls. Finally, Hammer XMS 1.2 offers new capabilities for identifying TDM/IP interface problems by providing ISUP decodes.

“We have continued to expand the reach and flexibility of Hammer XMS, based on our close work with customers and partners, as well as our experience in cable MSO and carrier trials,” said Steven Gladstone, VP and general manager of the Empirix Communications Infrastructure Group. “Hammer XMS delivers unmatched network visibility, coupled with the call analysis capabilities needed to ensure VoIP service quality and reliability.”

---In a separate release---

BEDFORD, Mass. -- Empirix Inc., the industry’s leading supplier of VoIP testing systems, today announced that PowerNet Global Communications has selected the Hammer XMS™ monitoring system to support its rollout of enhanced consumer and business VoIP services. These offerings will enable PNG to provide next-generation services to new customers, as well as the more than 50,000 business and 500,000 residential customers it currently serves. The Hammer XMS delivers the full range of scalable, carrier-class VoIP monitoring capabilities required for successful deployment of VoIP services.

“As a leading provider of communications services, PNG knows that its clients have come to expect exceptional network quality,” said Mike Shaw, VP of Network Engineering. “We evaluated numerous network management tools, but believe that the Hammer XMS offers distinct advantages in network management, network performance monitoring and troubleshooting. Hammer XMS combines a wide range of real-time data displays with historical trend reporting, and enables us to look at call flows in great detail. The system will play a major role in assuring the highest levels of network and service quality for our customers.

“Hammer XMS enables us to look at call setup details and then track the call’s path through our VoIP network,” add Shaw. “Using the source and destination IP addresses/ports, time stamps, we can identify a wide variety of issues, ranging from customer-side equipment provisioning errors to network problems such as packet loss, delay and jitter to configuration errors in border gateway controllers, application and network servers and other next-generation network infrastructure equipment.”

Empirix Inc.