Convergys Wins Brasil

CINCINNATI -- Convergys Corporation (NYSE:CVG), a global leader in customer care, human resources, and billing services, announced today a new five-year contract with Brasil Telecom S.A. (NYSE:BTM) to expand the use of Convergys' Infinys (TM) software to support Brasil Telecom's wireless, wireline, data, and Internet services. Since 2002, Infinys, the leading convergent BSS software, has supported Brasil Telecom's fixed telephony customers and, as of 2003, its wireless subscribers.

Brasil Telecom is one of the largest telecommunications companies in South America. The operator has over 10.8 million fixed lines installed, reaches over 2.2 million customers in mobile telephone services, and has the second largest broadband base in South America.

"As part of the new agreement, Convergys will provide consulting and professional services for software customization and implementation of the solution across Brasil Telecom's lines of business," said Dante Nardelli Junior, Brasil Telecom CTO.

"South American communications providers must constantly focus on improving their financial performance by uncovering and quickly capitalizing on new opportunities for revenue growth and improving operational efficiencies," said Eldar Kociak, Convergys' Managing Director for South America. "Brasil Telecom's decision to expand the use of Infinys for true convergence will help them grow revenues, improve profitability, and reduce IT costs associated with operating multiple systems."

Convergys Corp. (NYSE: CVG)

Brasil Telecom Participações SA (NYSE: BRP)