The coronavirus pandemic has driven demand for cloud services sky-high, Microsoft has found as its commercial cloud revenue soars by a yearly 31% to $15.2 billion.
It is generally a good time for the Redmond, Washington-based company.
Its first-quarter revenues, $37.2 billion, are up 12% from the same period a year ago, beating analysts' expectations by $1.5 billion.
The share of gross domestic product spent on information technology is meanwhile set to double in the coming decade, from its current 5%, predicts its chief executive, Satya Nadella.
And this is not a trend COVID-19 is likely to slow.
"In a world of uncertainty and constraints, every person and every organization needs more digital technology to recover and re-imagine what comes next," Nadella told a conference call.
Outlook is a little cloudy
Cloud is still an area where Amazon Web Services dominates, but Microsoft is bringing a strong catch-up game.
In 2019, Amazon had 45% of the worldwide public cloud services market, says Gartner, down a tiny bit from 47.9% in 2018.
And Microsoft has been nibbling its way up – from 15.6% in 2018 to 17.9% in 2019.
Though it may seem strange in the midst of a pandemic, Microsoft is now eyeing health as a growth area.
Later this week, Microsoft – which turns 45 this year – will introduce its Microsoft Cloud for Healthcare, its first industry-specific cloud, Nadella says.
"It brings together healthcare-specific capabilities from across Dynamics 365, as well as Microsoft 365, Power Platform, and Azure, to help providers like Cleveland Clinic and St Luke's Health Network," he adds.
In the US, 26% of workers are working entirely from home, and another 8% mostly from home, a Gallup poll in August found.
(This is especially high for professionals: 38% of university graduates are working entirely from home.)
Microsoft Teams is accordingly up to 115 million daily users.
This is up 50% from April, and 160% from March.
For Nadella, all this starts looking like a platform.
As work moves online, businesses will find it easier for their meetings and phone systems to live in one place, he says.
And luckily for Teams, it can offer this with "meetings, calls, chat, content collaboration, as well as business process workflows," argues Nadella.
After all, software's where it all began for Microsoft: Bill Gates and Paul Allen picked the company's name as a portmanteau of 'Microcomputer Software'. (It shares this category with Vodafone, a portmanteau for Voice Data Fone.)
Azure a little less blue
"Last week, Verizon chose Azure to offer private 5G mobile edge computing to their business customers," said Nadella.
This is on-site, private 5G. Verizon currently offers it with its 5G Edge product, to businesses in Atlanta, Boston, New York City, the San Francisco Bay area and Washington, DC.
Microsoft's cloud-based Azure databases now process 1.4 trillion customer queries daily, and host 1 million SQL databases.
me while trying to listen to the Microsoft earnings call pic.twitter.com/ic56lmObaq— Tom Warren (@tomwarren) October 27, 2020
The number of petabyte-scale workloads running on Azure is more than doubling year-on-year.
Clearly Microsoft thinks the sky's the limit when it comes to Azure.
The idea is to bring customers' data from geosynchronous-orbit satellites straight into the Azure cloud.
At the same time, not surprisingly, people stuck indoors and on earth are gaming more, so Xbox's revenues are up 30%, year-on-year. That's $1.553 billion spent on Xbox in three months.
The Verge editor, Tom Warren, even tweeted a picture of himself juggling Xbox and Playstation controllers "while trying to listen to the Microsoft earnings call."
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