Intrado Expands E911

LONGMONT, Colo. -- Intrado Intrado Inc. (NASDAQ: TRDO), a global provider of integrated data and telecommunications solutions and leader in VoIP 9-1-1 services, today announced that it will expand Intrado® V9-1-1® Services to include offerings for the enterprise market. Intrado V9-1-1 for Enterprise addresses the challenges faced by enterprise telecommunications managers in supporting applicable regulatory and employee safety requirements.

Intrado pioneered the delivery of VoIP 9-1-1 services with the deployment of the first VoIP 9-1-1 solution in April 2003. In 2005 Intrado began the rollout of its nationwide V9-1-1 network, providing a comprehensive VoIP E9-1-1 solution as recently mandated by the FCC. Today Intrado supports over thirty VoIP service providers and delivers VoIP E9-1-1 service to public safety answering points (PSAPs) that serve approximately 180 million people. V9-1-1 for Enterprise builds on Intrado’s extensive experience in emergency communications for VoIP users with this new, single-source solution for enterprises that use multi-line telephone systems (MLTS) with an Internet Protocol Private Branch Exchange (IP-PBX).

The introduction of IP technology in the PBX environment enables enterprises to support a host of new applications and capabilities, including providing employees with the flexibility to work in remote locations as well as in a nomadic environment. For example, an employee can use a soft phone away from the office, use company-assigned IP equipment as a telecommuter, or work in a remote branch location. These circumstances pose challenges when deploying an enhanced 9-1-1 (E9-1-1) solution, making it more difficult to update the caller’s number and location information and subjecting enterprises to undue financial and legal risk.

Intrado V9-1-1 for Enterprise provides the highest level of quality and reliability for local routing and emergency service response for its customers. This helps ensure the accuracy of caller and location information, regardless of the complexities found in the enterprise environments, and simplifies 9-1-1 deployment with a sophisticated, end-to-end solution.

“Enterprises understand the importance of being able to locate and assist their employees during an emergency and are embracing technology that allows them to do so,” said Stephen Meer, Intrado chief technology officer and co-founder. “Intrado offers enterprise customers a proven 9-1-1 solution that can fit within the parameters of their complex networks.”

Intrado Inc.