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November 17, 2003
HILVERSUM, Netherlands -- Lucent Technologies (NYSE: LU) today announced that it has been selected by business partner Imtech Telecom, to manage and support the network operations for its customer EuroFiber, one of the largest fibre providers in the BeNeLux region. Lucent Worldwide Services will provide 24x7 managed services, including network management and monitoring facilities for the company's network operations from its Hilversum operations centre. Under the terms of the agreement, Lucent will manage Eurofiber's new Fast Ethernet services on their fibre network as a 'carriers' carrier' product. Currently this service is available in the Randstad, but in the near future it will be available in southern parts of the Netherlands as well as Belgium. "Imtech Telecom and Lucent work well together - Imtech Telecom supports us with its technology, customer provisioning and maintenance experience, which is partnered with the strong network operations knowledge and guaranteed service levels provided by Lucent." said Joost Goderie, chief executive officer from EuroFiber. By outsourcing its maintenance, customer provisioning and network management, EuroFiber will be able to focus on its core business and more cost effectively introduce new services to its customers. Imtech Telecom has a strong knowledge of the communications market in the northwestern part of Europe and works closely with its customers to ensure that they are provided with the technology and services for them to do their business effectively. "We selected Lucent because together we can offer the multi-vendor expertise and experience required to understand and manage the network of our customer, EuroFiber, and other customers," said Peter Lohman, general director from Imtech Telecom. Lucent manages more than 25 customer networks worldwide, ranging from IP start-ups to enterprises and service providers. Lucent has a network of Global Network Operations Centres (GNOC), including the one based inHilversum, which will support EuroFiber's network management requirements. Lucent also has similar centers in Sydney and Denver. "This agreement is an example of the growing demand in the European market for managed services," said Nicolaas Rauwenhoff, vice president EMEA Lucent Global Business Partner Organisation. "EuroFiber is able to focus on its core business activities as a way of differentiating its business while taking advantage of a new business model that assures network reliability and cost reduction. The Lucent GNOCs work around the clock to continuous share skills, experience and knowledge enabling best practice and the continuing evolution of our network experience." Lucent Technologies Inc.
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