Wes Hayden appointed President and CEO of Genesys

June 7, 2004

1 Min Read

WOKINGHAM, U.K. -- Genesys Telecommunications Laboratories, Inc., a subsidiary of Alcatel (NYSE: ALA, Paris: CGEP.PA), today announced that Wes Hayden has been appointed president and CEO, effective immediately. Mr Hayden has more than five years' tenure at Genesys as senior vice president, Americas, where he led a profitable and growing sales organisation, as well as previous sales and management experience at Informix, Sun Microsystems, Digital Equipment Corporation and Applied Data Research. Mr Hayden replaces Laurent Philonenko, who has left the company.

"Wes Hayden's talent, experience and natural leadership ability will be strong assets in taking Genesys to the next level. He has an in-depth understanding of our company, our customer needs and our technology that will benefit every aspect of our organisation, from engineering and product development to overall operations," said Jean-Christophe Giroux, President, Alcatel Enterprise Solutions Division.

"Genesys is the clear leader in call centre software, a market that still has tremendous growth opportunity," said Wes Hayden. "I am excited to assume the position of president and CEO at a time when the company is both leading our industry and poised for even greater success."

Genesys Telecommunications Laboratories Inc.

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