LONDON -- Ontology Systems, the semantic search company for structured enterprise application data, announce Vodacom SA , the leading South African mobile service provider, has deployed Ontology to enhance their service assurance operations.Ontology provides Vodacom with a comprehensive Service Assurance solution for Change Management and Fault Management operations. The solution provides a correlated view of Vodacom¹s transport network (SDH and MPLS) topology in relation to Vodacom¹s RAN network and Vodacom Business information in Siebel CRM that:
Accurately assesses the impacts of change requests
Simplifies fault investigations by avoiding duplication and overlaps
Reduces cross-network impact of ad hoc transmission infrastructure fault management
Provides possible root causes of simultaneous RAN alarms through visibility of common transmission infrastructure
Ontology Systems¹ CEO and founder, Benedict Enweani, expressed: ³We appreciate Vodacom¹s confidence in choosing Ontology and are delighted, that together, the joint project team have delivered a strategic SIA solution, on-time and under-budget. Achieving an accurate, near real-time view of a transmission network data is a significant challenge for mobile operators. Ontology¹s semantic search capability is ideally suited for finding and mapping the network and service dependencies hidden in an operator¹s application data. This is a clear example of how search technologies are lowering the risks, cost and time normally associated with complex data integrations."Vodacom Pty. Ltd.