Amdocs Unveils Enterprise Solutions

ST. LOUIS -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the addition of two new enterprise solutions that enable service providers to better support their business customers across the entire customer lifecycle. The new Amdocs Enterprise Customer Management and Enterprise Service Fulfillment solutions complement Amdocs (DOX)' existing enterprise charging and billing offering to address the unique requirements of enterprise customers.

Both solutions support complex business customer hierarchies and vertical industry offerings, offer scalability for high numbers of users and process volumes, and enable service providers to meet stringent service level agreements (SLAs). The new enterprise solutions are part of Amdocs' CES portfolio, and are designed for convergence to support both enterprise and residential customers on a single, integrated system.

"With consumer revenues flattening, service providers are focusing on the enterprise segment to accelerate their business and financial growth," said Dan Colquhoun, Senior Vice President of Customer Research, Frost & Sullivan. "Success will require the deployment of new solutions like those introduced by Amdocs in order to fulfill complex services and differentiate customer service as observed in a recent survey which identified key gaps between business customers' expectations and the services they receive."

Amdocs Ltd. (NYSE: DOX)