Alice Goes Dutch

3:00 PM -- Rather than selling off its Dutch subsidiary bbned , Telecom Italia (TIM) has decided to keep it and use the ADSL network to launch its Alice branded broadband services. This is the first big move the Italian incumbent has made into retail broadband services in the Netherlands since it invested in bbned back in July 2000.

Last year, Telecom Italia wanted to sell bbned, which provides wholesale broadband services in the Netherlands. But how things can change in just one year. With the launch of Alice, Stefano Mazzitelli, Telecom Italia's head of international wholesale and broadband services, told Dow Jones that divesting bbned at this point did not make sense.

So, the Netherlands becomes the fourth European market for Alice broadband services after France, Germany, and, of course, Italy.

The Dutch Alice service package includes 20-Mbit/s Internet access plus unlimited local VOIP calls for €29.90 (US$40) per month. Next year, Telecom Italia plans to add IPTV and mobile services to the offer. And bbned says it will look into providing "fiber to the end customer."

Telecom Italia has advanced into French and German broadband markets through several acquisitions over the last few years. (See Italians Invade Germany, DT Rival Launches IPTV , T ItaIia Buys AOL Germany, Telecom Italia Outlines French Plan, and Italians Prep Big French DSL Rollout.)

— Michelle Donegan, European Editor, Light Reading

Algol4ever 12/5/2012 | 3:59:29 PM
re: Alice Goes Dutch

1) Had Alice ADSL in Amsterdam most of 2008.

2) Tried to transfer my service to new address - Alice said it was not possible - WTF????

3) Ask to have servive disconnected & reconnected at new address with new phone nuber.  I was told I had an outstanding biull for 120 eros that was 9 months old -- WTF???

4) Called DEC 2 2008 to have service terminated 31 Dec.  Tehy said they needed 1 moinths notice  -- WTF???

5) FInially got servioce disconnected 31-JAn but they charged me for the moth of Feb --WTF????

6) Aug 2 2009 - still waiting on a refund after 7 requests!

Michelle Donegan 12/5/2012 | 3:03:46 PM
re: Alice Goes Dutch So, has Telecom Italia decided to launch services in the Netherlands because they couldn't find a buyer for bbned? There's a saying where I'm from that goes, "If life throws you a lemon, make lemonade." The Italians could be making lots of lemonade here. Or perhaps they just wanted to get in ahead of T-Mobile's big push into the country. The German mobile operator got its acquisition of Orange Netherlands cleared by the European Commission yesterday.
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