92% of U.S. households get an Internet service at home – Leichtman Research

DURHAM, N.H. – New consumer research from Leichtman Research Group, Inc. (LRG) found that 92% of U.S. households get an Internet service at home, compared to 83% in 2018 and 76% in 2008. Broadband accounts for 98% of households with an Internet service at home, and 90% of all households get a broadband Internet service – an increase from 81% in 2018 and 57% in 2008.

The research also found that 60% of broadband subscribers are very satisfied (8-10 on a 1-10 scale) with their Internet service at home, while 5% are not satisfied (1-3). Satisfaction with broadband is as high as in any year in the past decade, and compares to 53% who reported being very satisfied in 2018 and 59% in 2013.

These findings are based on a survey of 1,767 households from throughout the United States and are part of a new LRG study,Broadband Internet in the U.S. 2023. This is LRG's twenty-first annual study on this topic.

Other related findings include:

Read the full press release here. Leichtman Research Group