& cplSiteName &

Windstream Launches Combined UC & SD-WAN Service

Kelsey Kusterer Ziser
8/8/2017

Following on the heels of its $227.5 million acquisition of Broadview Networks in April, Windstream is now providing a fully cloud-based unified communications service to its small and midsized business and enterprise customers. (See Windstream Buys UC Provider Broadview.)

The first update to Windstream's Unified Communications as a Service (UCaaS) solutions portfolio includes the addition of Broadview’s OfficeSuite paired with the operator's SD-WAN platform, according to today's release. (See Windstream Updates UCaaS Services by Adding Broadview's OfficeSuite Paired With Windstream’s SD-WAN .)

Windstream's UCaaS features include phone, contact center, company-wide chat, video services, access to cloud services and VoIP offerings like Skype and a customer portal for self-management and customization of UC features. Because it's cloud-based, employees can access the MyOfficeSuite services on any device.

OfficeSuite serves cloud-based UC services to more than 250,000 users nationwide, said Brian Crotty, president of Windstream's Mid-Market and Small Business division, in the release.

Windstream is applying software-defined networking (SDN) to address network traffic challenges stemming from the use of cloud applications. The updated services use SDN to dynamically route traffic over a combination of private and public access types and provide customers with network control from a centralized location.

In January, Windstream announced its partnership with VeloCloud for SD-WAN services as part of a strategy to target mid-market business customers increasing their use of cloud-based business applications. The combined UC and SD-WAN service also provides 100% cloud-based UC services and up to 100% SLAs for SD-WAN connectivity, according to the announcement. (See Windstream Targets Mid-Market With SD-WAN.)

Gartner predicts worldwide spending on unified communications will grow at a 3.2% CAGR and reach $43.4 billion by 2020. The largest growth opportunity is in cloud telephony, followed by cloud-based web-conferencing services, the research firm reports.

Related posts:

— Kelsey Kusterer Ziser, Senior Editor, Light Reading

(0)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Featured Video
Upcoming Live Events
October 22, 2019, Los Angeles, CA
November 5, 2019, London, England
November 7, 2019, London, UK
November 14, 2019, Maritim Hotel, Berlin
December 3-5, 2019, Vienna, Austria
December 3, 2019, New York, New York
March 16-18, 2020, Embassy Suites, Denver, Colorado
May 18-20, 2020, Irving Convention Center, Dallas, TX
All Upcoming Live Events