Mobile Data Solutions Inc. launches 'ideligo,' providing the 'missing link' to enhanced field service efficiency and productivity

August 16, 2002

1 Min Read

RICHMOND, British Columbia -- MDSI Mobile Data Solutions Inc. (Nasdaq:MDSI)(TSX:MMD) has launched MDSI ideligo(TM), a new wireless enablement application for companies with field service organizations that must meet exacting standards of customer service. Leveraging the wireless and mobile application capabilities of MDSI's market-leading Advantex(R) mobile workforce management solution, MDSI ideligo wirelessly communicates data in real-time between the field and enterprise applications, automates workflow, and lets field workers be more efficient and productive. MDSI(R) offers MDSI ideligo as a mobile extension of selected enterprise application vendors' solutions. The product offers companies outside of MDSI's core telecommunications, utility, and broadband markets the opportunity to take advantage of MDSI's unmatched experience in wireless communications for the field service business. According to Simon Backer, MDSI's Senior Vice President, Wireless Services, MDSI ideligo offers the first viable wireless enablement solution for companies that have demanding field service requirements, "Current WAP-based solutions lack a true real-time 'push' capability, and typically they can only be used with mobile devices that have small screens and limited memory. Other so-called mobile solutions typically require field workers to periodically synchronize all their local data with enterprise servers. This results in lengthy wireless communication that is prohibitively expensive. These are serious limitations in a mission-critical field service environment. By overcoming these limitations and others, MDSI ideligo provides the missing real-time link to the enterprise that field service organizations have been searching for." MDSI Mobile Data Solutions Inc.

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