Acme, BroadSoft Improve SIP Trunking

Acme Packet and BroadSoft's SIP trunking enables service providers to deliver advanced IP-based enterprise services

May 12, 2009

2 Min Read

BURLINGTON, Mass., and GAITHERSBURG, Md. -- Acme Packet® (NASDAQ: APKT), the leader in session border control solutions, and BroadSoft, Inc., the leading worldwide provider of VoIP applications, today announced new enhancements to their joint SIP trunking solution that enables service providers to ensure business continuity for large enterprise customers. The solution, which integrates BroadSoft's BroadWorks® VoIP application platform with Acme Packet’s Net-Net® session border controller (SBC), delivers advanced IP-based communications services that were previously not available with premise-based PBX solutions. These services include Microsoft’s Hosted Messaging and Collaboration version 4.5, video-enabled SIP trunking and fixed-mobile convergence (FMC).

IP-based Services Increase Collaboration and Productivity for PBX/IP-PBX Customers

While cost savings continue to be a major driver, the demand for unified communications (UC) and other value-added services is perpetuating the rise in SIP trunking. The BroadSoft®/Acme Packet solution enables service providers to increase average revenue per user and reduce churn by bundling applications with their connectivity offers. The solution allows an enterprise with an on-premise PBX or IP PBX to take advantage of innovative IP-enabled communications tools from the service provider “cloud” including:

  • Microsoft’s Hosted Messaging and Collaboration version 4.5 — integrates premise-based PBX phones with IT tools such as e-mail, presence and instant messaging;

  • Video-enabled SIP Trunking — delivers “personal telepresence” to PBX customers by adding video stations to selected employees and meeting rooms; and

  • FMC — extends PBX features to mobile devices independent of the network, using BroadSoft’s award-winning BroadWorks Anywhere functionality.

“SIP trunking represents a tremendous opportunity for service providers; however, these services are commoditized if they offer nothing beyond basic PSTN connectivity. Furthermore, the lack of SIP trunking solutions specifically designed for large enterprises has been a limiting factor in adoption and market growth,” said Michael Tessler, co-founder and CEO of BroadSoft. “With the BroadSoft/Acme Packet solution, service providers can ensure business continuity for their customers, as well as provide a host of revenue-generating services as an ‘overlay’ to their connectivity offering.”

Acme Packet Inc. (Nasdaq: APKT)

BroadSoft Inc.

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